You will receive an email and an SMS on order confirmation. Please contact our helpdesk (customercare@skyyliving.com or 9810124469) if you do not hear from us within 24 hours of placing the order.

We normally delivered all orders within 2 working days

Transit and delivery time normally takes 4-7 working days after you place the order unless specified otherwise.

An email will be sent to you after your order is shipped. It will contain the tracking number and details of the shipping provider. You can track your shipment by visiting the website of the shipping provider and entering the tracking details provided in the e-mail confirmation.

Our shipping provider will notify you that a delivery attempt was made, and will arrange to deliver the order on an alternate date/time.

Exchange products will be delivered with in 14 days

Damage products will be delivered within 14 working day

We offer a reverse pick up facility to pick up the damaged merchandise without any charges to you. In case the reverse pick up facility is not available on your pin code, we will request you to ship the products directly to us. Shipping costs of all approved returns will be reimbursed in the form of a store credit that can be redeemed against any future purchase on skyyliving.com. Please contact helpdesk (customercare@skyyliving.com or 9810124469) before initiating any return

Replacement products will be delivered within 14 working day

Once your Refund approved your amount will be credited within 3 – 21 working days.

We offer free shipping in India on order value above Rs. 1999. For order value below Rs. 1999, there is a nominal shipping charge of Rs. 149

You need to make full payment to the shipping provider before opening the COD package. The shipping provider delivering your order is not authorised to accept returns. All returns need to be routed through our helpdesk (customercare@skyyliving.com or 9810124469).