Privacy Policy

We have high regard for your privacy. We insist upon the highest standards for secure transactions and customer information privacy. We understand the possibility of misuse of your Personal Information; hence the security of your Personal information shared with us is of prime concern to us.

We reserve the right to modify this privacy policy at any time and we do intend to review the policy frequently in order to be updated of the modifications.

Applicability and Scope of the Policy

By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website. By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Service agreement.

Personal Information

When you use our website, we collect and store your personal information which is provided by you from time to time to provide services and features that most likely meet your needs, and to customize our website to make your experience safer and easier. We use your personal information to resolve disputes; troubleshoot problems; collect money; measure consumer interest in our products and services; inform you about online and offline offers,products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or other legal process.

Your Personal Information shall not be used by us, in its knowledge and control, through any unauthorized access or disclosure or destruction or alteration. However, we shall not hold the responsibility of any of our employees involving in disclosure or destruction or alteration of Personal Information for any personal use not authorized by us.

Methods of Collection, Processing, Storage and Disclosure of Personal Information:

We in compliance with the applicable data protection laws of India and other applicable laws for the time being in force in India may collect, processes, stores, uses and discloses Personal Information for the purpose of ensuring delivery of optimum quality of service to you.

We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. Moreover, we may process and store your Personal Information by adopting reasonable security standards in compliance with the applicable data protection laws in force in India.

You always have the option to not provide information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based upon your behaviour on our website. This information may include but not limited to the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our website or not), your computer browser information, and your IP address. We may use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users or for any other reason we deem fit

We intend to provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us. To remove your contact information from our database, you may write to us at customercare@skyyliving.com

We use data collection devices such as but not limited to “cookies” on certain pages of the website to help analyse our web page flow and measure promotional effectiveness. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Third Party

Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites. Provided that the Company shall hold harmless from any legal actions in the event of failure of protection of your Personal Information by such third parties and service providers and you are free to take any appropriate legal actions against such third party or service provider in such circumstances.

Additional Personal Information

If you transact with us, we collect some additional information, such as but not limited to a billing address, a credit/debit card number and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. We may hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. This information may be held by the payment gateway service provider.

Questions regarding this policy should be directed to customercare@skyyliving.com

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